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Frequently Asked Questions (FAQ)
The following are a set of commonly asked questions related to Social Blade. Look here first before contacting support or asking in the chat and you'll save yourself a lot of time.
General Questions
What is Social Blade and What can it Do?
Why don't the numbers on Social Blade match up with the numbers the social media platform shows?
Often when comparing Social Blade to each platform's own numbers you'll see they don't match up perfectly. This is due to the nature of how data is obtained and stored.
At the simplest level, the data you see on Social Blade is as if a journalist went to a social media profile and noted down the numbers at that time in a notebook at that time. If they only look at a profile once a day in the morning, but every evening that profile gets all their views, the views will actually be listed in their notebook one day late.
When we connect to each platforms API to get the numbers it works in this same way. We are not told when numbers occur, just what they are now. As we track around 100 million profiles at the time of this writing, while we do try to update everyone as often as we can, our main goal is to update everyone once a day, so this will cause this type of disconnect.