Twitter announces anti-abuse update, reverts hours later due to negative feedback

Twitter rolls back update designed to combat abuse after negative feedback

In an ongoing fight against abuse, Twitter continues to implement new tools to combat bad behavior on the platform.

Late Monday afternoon, the microblogging company announced they would stop notifying users if they’re added to a list.

The announcement was met with a wave of backlash, with one user citing concerns that list notifications provide the ability to see when they may be a target for an attack.

Twitter’s VP of Engineering, Ed Ho, used his personal account to communicate with angry users. He apologized for the change, and announced that it would be reverted, less than two hours after the initial announcement.

The platform then tweeted from their official account, chalking it up to a “misstep.”

Large companies don’t often provide the same degree of transparency or timeliness Twitter showed yesterday afternoon, reverting an update just hours after it was rolled out.

Twitter announced a revamped effort to combat abuse last week. The effort includes updates that prevent users from creating multiple accounts after being banned, and a new “safe search” option.

“We’re taking a completely new approach to abuse on Twitter,” wrote CEO Jack Dorsey last week, “including having a more open & real-time dialogue about it every step of the way.